Shipping Policy

- Shipping times typically take anywhere between 3-10 business days, depending on the location, and packages are not insured. 

- Order processing typically takes 1-2 business days. 

- You are responsible for making sure that information is entered correctly into the delivery address. Any returned packages will be subject to returned shipping fees.

- Please make sure packages are being sent to a secure area. Rose & Arrow is not responsible for any lost or stolen packages. 


Domestic (U.S.) Standard Shipping:

- $5 flat rate shipping 

- Delivery within 3-5 business days.

- Free Local Pick up is also offered during the week on Wednesdays from 10am-6:30pm  The pick up location is Secrect Garden Salon: 3385 Main St. Oakley CA, 94561.  Please note you are responsible for your pick up items. If you do not pick up at the location site  you can do so the following day or following Wednesday. 

Priority Shipping (USPS):

- $15.00 flat rate for Priority Mail. 

- Packages guaranteed to arrive within 2-3 business days. 

- Orders placed on Friday will arrive Monday. 


International Shipping:

Please email for a discounted live rate. 


*Please note that the information you enter in your billing address must match the address you have on file with your bank. If this information is entered incorrectly, we will not ship out your item until further verification is received. This is to prevent fraud and protect our customers* 

If you have any questions regarding our shipment policy please contact us at or message us on our Facebook page.